Homeowners Should Look for These Things in a Heating Company
A good heating company is hard to find. Too often, homeowners hear stories about unqualified heating technicians, rude support staff, and missed appointments. This holiday season, homeowners want to save money for presents and decorations––not on a dishonest heating service. Homeowners should look for positive reviews, proper licensure, and membership benefits when conducting an online search.
Four- to Five-Star Reviews on These Platforms 
When looking for positive reviews, homeowners should look for words like “fair” and “honest.” They can conduct searches on these platforms:
- Consumer Reports
- Angi (formerly known as “Angie’s List”)
- Yelp
Homeowners should also consult the Better Business Bureau (BBB). This database features thousands of services. A simple search result yields information about a business’s resolved complaints, ratings, reviews, and years of service. Homeowners can also use mobile apps, like NextDoor, to get more insight into a heating company’s reviews.
State-Approved Licensing and Insurance
Each state requires heating service technicians to have certain licenses. This requires a certain level of education, years as an apprentice, and other skills. Some states even require HVAC professionals to carry a certain amount of liability insurance.
A homeowner can learn more about a prospective heating company’s licenses by:
- Visiting the BBB: This website will have information regarding whether a company has the approved licensure and operates within its state’s parameters.
- Calling a business: While no one likes to make phone calls, calling a prospective business gives one a “feel” for what it’s like to partner with the company. It also gives one the chance to ask about pricing, licenses, certifications, and other services.
- Visiting a state-approved database: Some states publicly share records about who’s certified to render HVAC repair services. For example, the Louisiana State Licensing Board for Contractors lets users look up businesses and technicians to see if they’re qualified to practice.
Membership Plans and Other Customer Incentives 
Maintaining one’s heating system isn’t a one-every-few-years deal. According to the U.S. Department of Energy, one should have a technician check their heating system at least once a year. If one has a heating system that’s more than 15 years old, they should consider getting a new energy-efficient one.
So, when looking for a professional heating service, homeowners should consider establishing a partnership with one. This may involve being a member of one of their incentive programs. For instance, a heating company might say that for $25 a month, homeowners get access to services not available to non-members.
Incentives may include:
- After-hours emergency services
- A heating technician’s personal cell phone number
- Bimonthly inspections
- Free heater cleaning services
- Discounts and access to other promotional offers
These things can increase a heating system’s lifespan and save homeowners money on energy bills.
About LenAire, Inc.
LenAire, Inc. is a heating service based in Bossier City, LA. These professionals have over 30 years of experience, countless four- and five-star reviews, and BBB accreditation. Interested parties can reach out to their team this holiday season to learn more about HVAC service!
